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All work is
produced to client specifications and delivered with high standards of
accuracy and presentation, utilising components of Microsoft Office. |
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Our terms and conditions |
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An invoice will be
issued on completion of each assignment unless agreed otherwise.
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Payment is due
strictly 14 days from the date of the invoice unless otherwise
stated.
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We reserve the right
to charge interest on overdue amounts at a rate of 8% above the Bank
of England base rate on
the outstanding balance from the date of the invoice until the date
of payment.
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In the event of any
cheque from a client being refused by the bank, the client will be
responsible for all bank charges resulting from the returned cheque.
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We reserve the right
to change turnaround times and prices quoted due to changes in the
specifications, quantities, legibility and / or quality of origin or
source material, delivery arrangements, unforeseen problems or other
circumstances.
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By accepting work or
services agreed upon, you, the customer, assume full responsibility
for final proofreading and accuracy of documents, final product or
service. Any errors or omissions bought to our attention within 48
hours of receipt will be amended free of charge. Any other
additions or amendments made by the customer will be charged. The
Essential Secretary cannot be held liable for damage to any media
supplied by the customer either in our possession or in transit. If
full instructions are not given or changes made clear to The
Essential Secretary, no responsibility can be taken for such
discrepancies whatsoever if these are not made clear prior or during
work on the project.
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All transcripts returned to
clients remain the property of Essential Secretary Ltd until full
payment is received for works undertaken. These documents may
not be circulated or reproduced in any form without prior consent of
Essential Secretary Ltd should the works remit not be paid.
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All incoming emails,
discs, CDs or other media will be scanned for viruses. The
Essential Secretary will not open unsolicited attachments to emails
or email attachments which do not have an accompanying explanatory
message.
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We endeavour to scan
all emails and attachments sent to customers for viruses etc.
However it is the responsibility of all recipients to check text,
graphics and attachments before opening the file as no
responsibility or liability will be accepted by The Essential
Secretary.
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Confidentiality
Agreements can be supplied on request if deemed necessary.
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